Author Archives: Robosoft Technologies

News

How to secure customer loyalty in the mobile age: Ravi Teja Bommireddipalli in The Marketing Scope

In an article in The Marketing Scope, our CEO Ravi Teja Bommireddipalli outlines how creating personalized experiences in today’s mobile-centric world is a key aspect of securing customer loyalty. In today’s digital world, Ravi considers creating personalized experience is one of the most vital aspects to secure customer loyalty.
 
According to Ravi :
When a customer feels that a company knows them, understands their tendencies, recommends products and services based on their interests, and makes them feel appreciated, they will become loyal customers who also will serve as advocates for the brand.
He talks about the various aspects of creating personalized experiences like:
–  tapping into the power of emotional engineering, 
– leveraging personas, 
– gathering customer feedback, and more…
 
He details out each of these aspects with various use cases from leading brands.
Ravi further explains that securing data is only part of the equation. Incorporating strategies like emotional engineering, creating personas based on machine-learning, tailoring solutions to meet specific customers’ needs and preferences, and wisely using customer data are all ways that marketers can help improve the customer experience which helps to secure customer loyalty and customer advocacy.
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News

Emotional Engineering Creates a Superior Customer Experience: Ravi Teja Bommireddipalli in RIS News

In an article on RIS News, a leading online publication for the retail industry, our CEO, Ravi Teja Bommireddipalli outlines how integrating emotional engineering into their mobile channels can help retailers enhance customer experiences. While emphasizing the role of emotional engineering to create engaging customer experiences, Ravi says –
”When implementing technologies to secure customer loyalty, the key is to incorporate elements of emotion into the user experience. How do you want the customer to feel when they use your app, website or kiosk screen? Does the interaction give them piece of mind or help establish trust? Does it help reduce any anxiety that the customer might be feeling?”
Ravi then goes on to outline how the new age retailers are using technologies like Augmented Reality, Beacons etc. to create personalized and engaging experiences for the customers.
You can read the full article here.
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News

Robosoft Technologies Recognized Among Top Mobile App Development Companies in India

We are honoured to be featured among the Top Mobile App Development Companies in India, as compiled by the leading research and review agency, GoodFirms. It is a measure of the trust our clients repose on us and the talent of our team of strategists, designers and engineers. At Robosoft, we simplify lives through delightful digital experiences. Our expertise across technologies, platforms and domains to deliver end-to-end digital solutions is what our customers love about us.

About GoodFirms Research Process:

GoodFirms is a Washington D.C. based research and review agency that lists the best IT companies on its platforms so that the service seekers easily connect with most compatible service providers. To catalog any firm, GoodFirms executes detailed research based on three key parameters – Quality, Reliability, and Ability.

As per the research carried out by GoodFirms, Robosoft gains a premium position in the listing of top app development in India.

We have a strong portfolio of nearly 2000 pixel-perfect apps across Android, iOS, Windows, watchOS and Blackberry. Our work spans devices like phones, tablets, kiosks, smart TV, and wearables. Our apps have been downloaded a billion times across the globe. Some of our clients include Viacom18, Disney, McDonald’s India, Vodafone, ESPN, and Paytm.

We have a team of 500+ professionals including digital strategists, user experience experts, quality assurance experts, engineers and developers.

We are also featured in the the list of best web development companies and top web designers at GoodFirms.

About GoodFirms:

Washington, D.C. based GoodFirms is a B2B research and reviews firm that aligns its efforts with finding the top app development and web development companies delivering unparalleled services to its clients. GoodFirms’ extensive research process ranks the companies, boosts their online reputation and helps service seekers pick the right technology partner that matches their business needs.

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News

Robosoft among Top Mobile App Development Companies in India

A leading research and review platform that helps service seekers choose the right software firm, recently ranked Robosoft among the Top 10+ Mobile App Development Companies in India. The ranking acknowledges the fact that ‘in an over-crowded app industry in India, it’s highly challenging for an aspiring app entrepreneur to find an ideal app partner that provides user-centric mobile app development services’.

At Robosoft, we believe that our goal is to simplify lives and our end-to-end solutions in strategy, design and engineering are geared to help enterprises through crafting delightful digital experiences. Our services span digital advisory, digital strategy, UI/UX, mobile app development including emerging technologies like chatbots, Augmented Reality, wearables and more. Our work spans several industries including banking, healthcare, media & entertainment and more. Connect with us to see how we can partner in your digital success.

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News

Robosoft among Top Performers in IT and Development Companies

The leading B2B research, ratings, and reviews company, Clutch published a list of the best IT consultants and development companies across various industries and technology specializations. We are pleased to rank among the Top Developers by Industry.

  • In the Media industry, we rank No.4
  • In the retail industry, we rank among the Top 10.

Read more about it here.

We are privileged to partner with several prestigious media brands like Warner Bros., Viacom18, Saregama, NDTV, SONY LIV  and more. Our work in the retail segment includes partners like McDonald’s India, Jabong, NAMSHI and more. Aside from media and retail, our work in crafting delightful digital experiences spans banking, entertainment and healthcare to name a few. See more of our work here.

We thank our customers for reposing trust in us and our talented team for their commitment.

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News

PRO Unlimited honored at the prestigious 2018 Globee Awards

As an innovator in both vendor management systems (VMS) and a managed service provider (MSP) space, Wand offers robust solutions in workforce management, e-procurement, and third-party payroll for contracted clients. Wand is an offering from PRO Unlimited, a global innovator of contingent workforce management software and services.

Recently PRO Unlimited has earned the prestigious Globee® Awards– world’s premier “Global Business Awards” program. Globee Awards were created to honor and generate industry wide recognition of the achievements and positive contributions of organizations and businesses worldwide in every area.

Globee Awards judges recognized Wand VMS for its innovation in three areas:

Omnichannel User Experience: Wand is the only global VMS that has an omnichannel (web, tablet, smartphone and wearable) native mobile platform, allowing users to carry out the full contingent workforce lifecycle from anywhere.

Actionable Business Intelligence: Wand Discovery provides clients with hundreds of customizable reports and actionable data insights with its executive BI (Business Intelligence) dashboards.

Total Workforce Visibility:  By marrying contingent and full-time workforce data, Wand’s Total Talent Solutions gives users insights into the best ways to engage talent, as well as letting them review worker quality and rates across labor categories, making it easy to identify areas to drive cost savings and program effectiveness.

We are privileged to have partnered Wand in the creation of a great omni-channel experience. Read more on the project here.

At Robosoft, we believe that our goal is to simplify lives and our end-to-end solutions in strategy, design and engineering are geared to help enterprises through crafting delighftul digital experiences. Our services span digital advisory, digital strategy, UI/UX, mobile app development including emerging technologies like chatbots, Augmented Reality, wearables and more. Our work spans several industries including banking, healthcare, media & entertainment and more. Connect with us to see how we can partner in your digital success.

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News

Design Thinking is marketing’s best friend: Pooja Bal in Brand Equity

Our Head of Digital Advisory, Pooja Bal wrote a feature in Brand Equity, a weekly supplement on Marketing & Advertising published by India’s leading business daily, Economic Times. In the article, Pooja outlines what Design Thinking is:

Design Thinking is a holistic problem-solving framework, which is not limited to front-end, consumer facing, graphic design or UI/UX-related issues alone.

She then goes on to argue that the marketing fraternity is best suited to lead design thinking initiatives as they are familiar with ‘thinking like a customer’ and feeling their pain points. Design Thinking can help transformation that simplifies the lives of employees or customers, or trying to make progress on a strategic initiative, she argues.

You can read the full article here.

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News

Robosoft featured among Top B2B companies in India

At Robosoft, we consider recognition of our good work as the ultimate reward. Over the years, our customers across the globe have expressed their delight at the quality of our work and the impact it had on their business. Clutch, a leading ratings and reviews firm based in Washington D.C conducts verified reviews for thousands of companies around the world through the use of client interviews, as well as by using an objective scoring system that judges based on factors such as industry recognition and market presence.

Yet again, we have been named as a Top App Developer in India by Clutch, in their annual research report on the top B2B Service Providers in India. Clutch’s coverage of app developers in India alone covers over 1,500 firms, and we are recognized as one of the top five app developers.

Clutch

Robosoft named in the top 5 of all app developers in India by Clutch.co

We are proud to say that our Clutch profile is packed with positive reviews from our clients. One of our clients, the CEO of an ecommerce marketplace, had the following praise to share about our time working together: “They managed all aspects of development and worked collaboratively to create a simple, robust, and intuitive platform.”

Another one of our clients, a sole consultant that works for various startups, said this: “Working with them takes a lot of the difficulty out of managing projects of a certain size because they’re always available and they manage their projects really well.”

Our 500+ strong team across offices in San Francisco, Mumbai, Udupi, Chicago, and New York partner with leading clients across categories. We thank our esteemed customers and every member of our team whose efforts lead to such appreciation. We are also pleased to be named among the Top 100 Mobile App Development Companies on Clutch’s sister website, The Manifest.

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Business Development Openings

Business Development Manager | Job Location : South Africa

As we evolve into a full-service digital experience agency we have aggressive plans moving forward. As part of our growth plans we are expanding our team in South Africa and looking for a Business Development Manager.

Why this job is special

  • Great degree of autonomy and responsibility in growing your territory
  • Opportunity to get in on the ground and build your career with us as we become one of largest premium digital agencies

Break into the fast-growing digital space with one of the leaders!

Where you fit in:

As the Business Development Manager for South Africa, your primary goal will be to close new client engagements and projects for Robosoft Technologies in your territory. Client engagements are typically for Digital Strategy, UI/UX design and engineering services, with an emphasis on Mobile and Digital.

Prospective clients can be brands, agencies, fast-growing startups, mid-sized businesses and large enterprises that require creative or engineering help in executing their Mobile/Digital products or service strategies.

You must be a hands-on self-starter with a hunter mentality, who leads by example, and is able to manage and prioritize multiple client engagements effectively and successfully.

 

Roles and responsibilities for the position include:

  • Identifying and building relationships with prospective buyers of Robosoft services
  • Uncovering, qualifying, and documenting opportunities
  • Planning, preparing for, and facilitating follow-up meetings with clients and prospects
  • Facilitating each opportunity’s sales strategy
  • Writing and presenting winning proposals with the support of other Robosoft resources
  • Reporting on prospecting and deal status
  • Closing deals and transitioning projects to the engagement teams
  • Providing feedback from sales calls and customer comments to help shape sales and marketing initiatives

 

The ideal candidate has:

  • Passion for Mobile and Digital and a firm belief that it has and will have a tremendous impact on business and life
  • Over 4-5 years of IT Services sales experience selling digital, mobile, web, consumer-tech, social media strategy, and/or digital marketing in South Africa Geo
  • Prior experience in Digital Agency, Consultancy/Advisory, Technology in South Africa Geo would be plus
  • Focused on consultative selling
  • A network of connections and past clients in the Banking, Financial Services or Insurance, Retail & Ecommerce, Healthcare, Media & Entertainment and Technology verticals is highly desired
  • An insatiable curiosity and knowledge about all things tech, mobile, apps, etc. and how recent developments can impact business strategies
  • A working knowledge of a mobile apps to the extent that most initial client questions can be answered without consulting a developer
  • An innate ability to synthesize various data, learning, and research to articulate the most important and actionable insights
  • Ability to effectively articulate (verbally and in written form) Robosoft business, engineering, and design capabilities and solutions
  • Ability to effectively articulate each prospect’s business requirements and key success factors
  • Ability to clearly document sales activities and opportunities
  • Ability to prepare and present winning presentations at the executive level
  • Mastery of social networking and social media; social selling experience and expertise in new age sales methods and tools
  • College degree required; MBA or CS degree is a plus

 

In your application, please include all your relevant social media/online profiles such as LinkedIn, Twitter, etc. These would carry more weightage than your traditional resume.

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Business Development Openings

Business Development Manager | Exp : 12+ Years | Job Location : Mumbai/Bangalore

Business Development Manager, Digital Advisory & Design Services – India

Experience: 12+ Years

Location: Mumbai/Bangalore

Education: MBA from a reputed institution (Preferable to have a Bachelor’s degree in Engineering)

Industry: IT – Software Solutions

Domain: In-depth knowledge on Digital Transformation in BFSI, Healthcare, Retail, Media & Entertainment, Manufacturing, Automotive, Consumer Goods, Travel & Transportation, and Life Sciences.

Robosoft Technologies is a leading full service digital experiences agency established in 1996 with presence in India, United States and Middle East. We partner with leading global brands and have successfully delivered innumerable mobile-first solutions across enterprises. Our customers include leading Banks, Financial Services, Insurance, Healthcare, Telecom, Retail, eCommerce, and more. Robosoft’s Design Thinking and Engineering Services has the depth and scale of experience to build transformative digital solutions for enterprise clients. Our primary focus areas lies in “connected services” leveraging Mobility, Social, Analytics, Wearables, Gamification, Responsive Portals, Process Automation, Digital Marketing, Machine Learning, IoT. We have aggressive plans to expand and are looking for talented, committed and performance-driven individuals to penetrate the evolving Indian market.
The ideal candidate will have great degree of autonomy and responsibility in growing the assigned territory, and a rare opportunity to build a rewarding career in the cutting-edge field of Digital Transformation and Business Process Innovation. As Business Development Manager, your primary goal will be to close new clients and projects for Robosoft. Client engagements would be in Digital Strategy, User Experience Design and Engineering Services, with emphasis on Mobile and Digital Channels. You must be a hands-on self-starter with a hunter mentality, who leads by example, and able to manage and prioritize multiple client engagements effectively and successfully.

Roles & Responsibilities:

  • Research, segment and tap the regional markets in need of digital advisory & design services and build relationships with executive sponsors.
  • In-depth knowledge on Digital Transformation in BFSI, Healthcare, Retail, Media & Entertainment, Manufacturing, Automotive, Consumer Goods, Travel & Transportation, Life Sciences.
  • Consultative selling experience with a proven track record in selling digital business transformation services to Top-100 Enterprises in India.
  • Ability to liaison and build partnerships with the leading Digital Transformation consulting companies.
  • A passionate individual and a go-getter to achieve and exceed the set business revenue goals with a deal pursuit strategy.
  • Good listening skills in understanding the business problems, relate to similar experiences and our expertise, and propose innovative digital-enabled business transformation solutions.
  • Extremely good verbal and written communication skills to create value in conversations, mine and upsell into existing accounts, good objection handling skills in tough situations.
  • A creative mind with the ability to prepare and pitch tailor-made presentation to a prospect with full-confidence and sound knowledge on industry trends and apt use-cases.
  • Networking with business community via social media, email campaigns, industry seminars and find ways to create an opportunity with your point-of-view.
  • Crafting winning proposals by adhering to company-defined profit margins.
  • A team player and a core member of the team responsible for digital strategy and design services in collaboration with SMEs and Design Labs.
  • Productive, positive frame-of-mind, hard-worker, result-oriented with an ability to work under pressure.
  • Prior experience in Digital Agency and Consultancy/Advisory in a technology focused MNC would be a plus.
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