Author Archives: Robosoft Technologies

Insurance

AI in Insurance: Enhancing Efficiency and Accuracy

May 31,2023 / By / No Comments
AI in Insurance importance and use cases

In today’s age of remarkable technological progress, artificial intelligence (AI) has become a transformative force in numerous industries, revolutionizing the way they operate. Among the many sectors experiencing its transformative power, the insurance industry stands out as a prime beneficiary.

With the ability to enhance efficiency and accuracy in ways previously unimaginable, AI is reshaping the landscape of insurance operations, from underwriting and claims processing to risk assessment and customer service.

The global AI in insurance market size was valued at USD 6.92 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 24.08% from 2022 to 2028. A recent survey found that 21% of insurance organizations are preparing their workforce for collaborative, interactive, and explainable AI-based systems. It is also predicted that investment in AI insurance will be ranked high on the agenda of decision-makers.

AI is transforming the insurance industry by automating tasks, analyzing data, and enhancing decision-making. This leads to improved efficiency, accuracy, and customer service, which drives customer satisfaction and boosts profitability.

How is AI Changing the Insurance Game

#1 Tackling the claims problem

a) Accelerated claims processing

In today’s digital era, insurance companies have streamlined the claims process through convenient methods like smartphones and web portals. AI-powered bots guide customers, verify policy details, detect fraud, and expedite settlement for prompt resolution.

Insurance companies are using new technologies to accelerate claims processing and improve the customer experience:

  • AI-powered chatbots can be used to automate and streamline the claims processing process, which can help reduce costs and improve customer satisfaction.
  • AI-driven touchless insurance claim processes can automate the entire claims process. This includes reporting the claim, updating the system, and communicating with the customer.
  • Document capture technologies and optical character recognition can efficiently extract text from scanned documents.
  • AI-based handwriting recognition software can now process handwritten documents at a speed and accuracy that far exceed human capabilities.
  • Automated processes are now being used to handle many aspects of claims processing, from routing claims to approving them.

b) Claims reserve optimization

AI plays a pivotal role in the digital trends insurance industry in claims reserve optimization by leveraging data analytics to enhance accuracy, efficiency, and decision-making. It analyzes historical claims data, identifies patterns, and predicts risks, enabling more precise allocation of reserves while reducing errors and administrative burdens.

The benefits of AI-based insurance solutions for claim reserve optimization:

  • Real-Time Claims Estimation: AI and ML technology streamlines the process of analyzing claims data, saving significant time that is typically spent on data preparation. This enables insurers to estimate claims more efficiently and accurately.
  • Early Fraud Detection: AI-powered solutions can identify fraudulent activities in insurance claims, reducing the need for manual effort and intensive claim processes. By detecting fraud early on, insurers can prevent delayed claims and improve the overall efficiency of claim processing.
  • Enhanced Safety in Hazardous Locations: Leveraging AI in insurance helps assess damages in hazardous locations while minimizing safety risks for claims inspectors. This technology aids in identifying potential dangers and ensures that compensation claims are accurate and fair.

c) Claim fraud detection and prevention

AI plays a crucial role in the identification and prevention of fraudulent insurance claims, thereby enabling insurers to establish a streamlined and effective system for managing claims. By swiftly analyzing vast amounts of data, insurance AI algorithms can identify patterns and detect anomalies that deviate from these patterns.

AI in insurance is revolutionizing fraudulent claim detection and prevention through the following methods:

  • Big fraud schemes: AI technology allows insurance companies to cross-reference and analyze data points from internal and external databases, simplifying the detection of fraudulent activities.
  • Fraud patterns: AI integration in insurance streamlines fraud detection by identifying patterns. For example, when a claim for a stolen smartphone is filed, AI can quickly search databases for prior suspicious activity, raising a red flag for further investigation.

By leveraging AI, insurance companies can improve their ability to detect and prevent fraudulent claims, safeguarding the interests of policyholders and the industry as a whole.

AI solving Insurance claims problems

#2 Customer Service and Retention

a) Prediction of customer churn

The insurance industry has higher customer acquisition costs than many other sectors. Retaining existing customers proves to be a more cost-effective approach. Insurance companies are now leveraging AI-based solutions for churn prediction, enabling them to anticipate when customers are likely to churn and proactively implement measures to retain them.

Through the utilization of AI and Machine Learning algorithms, key indicators such as shifts in app usage and rewards program engagement, alterations in the frequency of customer support interactions, fluctuations in income, or changes in life circumstances can be identified. Furthermore, these algorithms can also forecast employee attrition by monitoring changes in work patterns and gauging employee satisfaction.

Consequently, this approach presents a mutually beneficial solution for insurance companies and their customers.

b) Deliver efficient customer support

Insurance companies are increasingly adopting chatbots to improve customer service by reducing response time and thus saving costs. These AI-powered solutions enhance team productivity by quickly resolving simple queries, allowing more focus on complex issues. Implementing virtual agents (chatbots) and personalized interactive videos enables 24/7, multi-channel customer service, positively impacting online experience, loyalty, brand reputation, and revenue generation.

AI in insurance enhances customer service in the following ways:

  • Resolving FAQs: AI chatbots address common questions, reducing support tickets and costs. Learning Customer Behavior – AI learns patterns to offer personalized service options based on previous activities.
  • Faster Response Times: AI speeds up support by providing agents with relevant information.
  • Natural Language Understanding: AI analyzes customer interactions to understand and resolve issues promptly.

AI helping in customer service and retention

#3 Insurance Pricing and Underwriting

AI is transforming insurance by revolutionizing pricing and underwriting. It analyzes data patterns to price products accurately and identifies risk factors from claims data. AI also enhances underwriting decisions by swiftly analyzing applicant information. This potential for efficiency, accuracy, and profitability makes AI a game-changer in the insurance industry.

AI in insurance improves underwriting in the following ways:

  • Pricing: AI analyzes vast data to identify patterns and accurately price products based on risk factors.
  • Underwriting: AI enhances underwriting decisions by quickly and accurately assessing applicant risk based on various factors.
  • Efficient Application Processing: AI automates data collection, extraction, and form filling, streamlining application processing.
  • Better Risk Assessment: AI and ML models deepen understanding of customer risk profiles, enhancing risk assessment accuracy.
  • Frictionless Customer Experience: AI shortens underwriting workflows, meeting real-time service expectations and improving customer satisfaction.
  • Improved Profitability: AI-based automation improves underwriting profitability by reducing costs, customer churn, and retention expenses.

AI helping in Pricing and Underwriting

#4 Personalized Recommendations

Meeting the diverse needs, preferences, and lifestyles of customers is crucial in the insurance industry. Personalized policies, loyalty programs, and recommendations tailored to individual attributes and preferences have become essential.

Research shows that engaged and satisfied customers are 80% more likely to renew their policies. To meet this demand, insurers are utilizing advanced technologies like Machine Learning and AI to develop tools for creating personalized insurance plans based on customer data.

By implementing insurance chatbots and virtual assistants, insurers can provide machine-generated insurance advice, ensuring customers receive adequate coverage and a seamless experience. Additionally, chatbots and voice bots can engage customers with personalized offers, preventing customer churn to competitors and offering tailored recommendations and upselling opportunities.

AI to personalize Insurance recommendations

AI Use Cases in Insurance

Insurance companies are increasingly using AI to improve their operations and provide better service to their customers. Here are some examples of insurance companies that have used AI:

  • Lemonade: Lemonade is a New York-based insurance company that uses AI to process claims in minutes, while the traditional claims process can take weeks or even months.
  • Hippo: Hippo is a home insurance company that uses AI to identify fraudulent claims with 99% accuracy.
    State Farm: State Farm is an American insurance company that uses AI to provide customers with 24/7 support through its chatbot, AskJake.
  • AXA: AXA is a French insurance company that uses AI to develop new products tailored to the needs of individual customers.

A leading non-life insurance company in India offers a wide range of insurance products, including motor insurance. The company’s video chat-based claims survey solution uses the Robosoft Video Chat Solution to enable customers to have video chats with claims adjusters to discuss their claims. The solution also allows claims adjusters to record and capture images of vehicle damage. The solution has been a success for the company and has helped to reduce the time it takes to process claims.

As AI continues to evolve, we can expect to see even more insurance companies using AI to improve their operations and provide better service to their customers.

Wrapping Up

The advent of AI has the potential to revolutionize the insurance industry, bringing about unprecedented changes for insurers and their customers. With AI, insurers can offer their customers a more seamless user experience and potentially more affordable rates.

Moreover, AI enables insurance companies to optimize their processes, resulting in increased efficiency and cost savings. By leveraging AI technologies, insurers can make more accurate risk predictions, leading to safer policy decisions. As AI continues to evolve and be adopted by more companies, we can expect further advancements and improvements in the insurance landscape. Therefore, the future of insurance is indeed being shaped by the transformative power of AI, and this trend is only likely to continue in the years to come.

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News

Robosoft awarded ISO 9001 and ISO 27001 certification

Apr 3,2023 / By / No Comments
Robosoft Technologies awarded ISO certifications

We are pleased to announce that we have been awarded the ISO 9001:2015 certification, an internationally recognized standard that ensures we meet the needs of our clients through an effective Quality Management System. In addition, we have also been awarded ISO/IEC 27001:2013 certification – an internationally recognized specification for the world’s best-known standard for information security management systems (ISMS) and their requirements.

Robosoft Technologies awarded ISO certifications

The ISO Standards website says that the ISO 9001 standard is based on ‘a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement’. The ISO 27001 certification is about IT security, cybersecurity, and privacy protection.

We take this opportunity to thank Bureau Veritas, the certification body, and its team for working with us through the rigorous process. We also thank all at Team Robosoft who made these certifications possible.

At Robosoft, we are committed to providing our customers with world-class service and these certifications are a testimony to that. Our vision of Simplifying Lives is further strengthened with these two certifications.

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Opinion

What is product management – myths, core values, methodologies, and scope

Nov 25,2022 / By / No Comments

Various definitions of product management have been floating around for more than two decades now. In fact, product managers themselves may have varying definitions of product management.

Martin Eriksson’s representation, though overused, remains extremely relevant to the present day. The product manager’s role oscillates between gathering customer needs/wants, aligning business objectives, hand-in-glove relationship with the tech and design teams; and extensive data crunching. Product managers can perform these roles by interacting with business stakeholders or meeting users directly. He can also do market analysis, competitive analysis, derive impact of product changes and more.

“A product manager is essentially a person who is tasked with identifying the customer needs and the larger business objectives that a product or feature will fulfill, thereby articulating what success looks like for the product, and drives the team to turn that vision into a reality.”

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Myths about product management

Over the years several myths about the function have surfaced. It is influenced by the fact that there is no exact definition and job description of Product Manager or PM. Some of these myths are listed below –

PM is CEO of the product – Unlike the CEO, a PM gets pulled in all directions by various stakeholders. The PM commands minimal authority as the stakeholders try to incorporate their own suggestions into the product. Even the team the PM rallies, do not report to him/her. Hence the reality is far from this loosely thrown moniker.

PM should be creative – The primary role of the PM is to solve the customers’ problems. It is their responsibility to pull all the strings together to deliver a quality product. So rather than having abundant creativity, a PM must pay attention to all minute details.

PM should be a visionary – The PM looks for the most efficient way to solve customer’s problem. He doesn’t go deep into the future problems or solutions the customer may face or need. It is futile to expect a prediction of exact date and time of migration of entire Web 2.0 to Web 3.0 from a PM.

PM needs to make every stakeholder happy – The only person a PM should look to make happy is the customer. It doesn’t matter whose suggestions and needs get more priority as long as the customer is happy. Due to this, many times some key stakeholders will not be happy. But a PM must always look at the ultimate goal.

PM must know coding – Technical knowledge does help when allocating tasks and assigning timelines. But that doesn’t mean only software engineers can be exceptional product managers. You can do very well without knowing how to code via the help of various software tools.

Product Manager and Project Manager are the same – Product Management and Project Management are loosely interchanged in corporate parlance but essentially, they are worlds apart.

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Some common methodologies/models in product management

Agile

The idea is to set product strategy and create product roadmaps in an agile environment. Agile methodology encourages an adaptive approach to product planning and implementation. It enables organizations to quickly respond to feedback and build products that customers love. At its core, agile product management is a response to the widespread use of agile software development methodologies. These methods emphasize evolutionary development, early delivery, and continuous improvement.

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Scrum

Scrum is a type of agile development methodology. It is used in the development of software based on an iterative and incremental process. It is an adaptable, fast flexible, and effective agile framework used during development.

Scrum delivers value to the customer throughout the development of the project. It creates an environment of transparency in communication, collective responsibility, and continuous progress.

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Waterfall

Waterfall model can be best put as a linear product management approach. Here the PM creates a sequential project plan after gathering stakeholder and customer requirements at the beginning of the project. It is named the waterfall model because each phase of the project cascades into the next, flowing steadily down like a waterfall.

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General Structure of Product Manager/Product Owner Squad

The basic structure of the Product Manager Squad remains the same despite having a fluid headcount.

  • The Scrum Master handles picking up the tasks for the developers and designers and clearly capturing them in time bound sprints.
  • The Business Analyst helps in writing user stories that are captured in product management tools like Jira. They also help with data crunching – market and competitive analysis, how the changes in the product are faring, etc.
  • Then there are development team members – the ones working on the front end, back end, and middleware. They comprise of Developers, Testers, Solutions Architects and DBAs. The profiles of developers vary according to their expertise in specific technologies.
  • And last but not least comes the creative lot – the designers. They comprise of Design Architects, UX Designers and UI Designers.

Now these team members could be working on the payroll of the product organization, or they may be outsourced.

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What makes a ‘Great Product Manager’?

Before deciding what makes a great product manager, we need to understand and appreciate their role. A product manager’s role is truly a people’s role that involves taking inputs/ buy-ins of numerous stakeholders and getting work done through multiple team members.

Hence, we can say that although technological know-how/ core competencies are imperative, the one skill that really distinguishes good product managers from great ones is – stakeholder management.

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And if one wants to shift organizations for personal growth, the following aspects must be looked at with great detail:

  • The current stage of the organization – introduction/ growth/ maturity/ decline
  • Industry analysis- which sector the company operates in. The learnings in one industry will vary from the other. Hence the decision to shift should be made by weighing the learning trajectory and not just the compensation on offer.
  • Culture fit- All companies have different ways of working. What works for one product manager might not work for the other and vice versa. Look into the company philosophy and vision.

Thus, we can argue that it’s the “product management mindset” that helps you grow in this profession rather than just having skills.

List of popular tools used by product managers worldwide

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What is MVP and its significance beyond the set features?

Of all the milestones in the career span of product managers, the MVP is arguably the most important milestone.

Minimum Viable Product (MVP) can be graphically represented as below:

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This graph takes the assumption that customer expectations remain static with time, which usually is not the case. All the skills, tools and methodologies are applied to arrive at this milestone. It further lays the foundation for incremental features in the product.

A timely MVP is hence the validation of all the inputs at play. These are – stakeholders’ inputs, market research and data crunching done to arrive at handpicked features, the effectiveness of the design and development teams, and of course, the dexterity of the omnipresent PM. A great MVP is reflection of a team which is working like a well-oiled machine. It is bound to achieve great heights with its vision and execution capabilities.

Why does product management continue to grow in relevance?

With the increasing adoption of tech in all spheres of life, the relevance of the PM will continue to grow. As we can see, traditional companies continue to invest in and augment their digital infrastructure. Top tech companies are pivoting their business strategies. The final execution of all these responsibilities comes on the shoulders of the PMs. Hence this is one role that keeps you at the cusp of technological innovation and the steepest learning curves over any spectrum of time.

When the flamboyant richest person in the world purchases a top social media company, it is the role of the PMs to turn things around and that too quickly.

Since closing on his $44B acquisition of Twitter, Musk and his advertisers have discussed many product enhancements, which are all in the public domain:

  • One product team is working on paid direct messaging. It would let users send private messages to Very Important Tweeters or VITs. According to seen mock-ups, the users would be able to send private messages to their favorite celebrities for a nominal fee.
  • They have also talked about adding “paywalled” videos, which would mean that certain videos could not be viewed unless users paid a fee.
  • There were also discussions to revive Vine, a one-time short-form video platform, which would attract a younger audience of coveted advertisers.
  • The billionaire announced the “Twitter Blue” subscription service, which will offer enhanced features for a monthly $8 fee.

This gives a clear indication of how intricately the pressures that Musk, the world’s richest man is under to deliver immediate results. And all these initiatives are linked to the frenzy of product development initiatives. Product Management is hence at the core of all technical innovations/ disruptions occurring in the world at any given moment.

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News

Robosoft and NITK Surathkal to develop a Web 3.0 driven platform for students and organisations

Sep 26,2022 / By / No Comments
Prof. Udaykumar R Yaragatti Former, Director (In-charge), NITK Surathkal and Ravi Teja Bommireddipalli, the MD & CEO of Robosoft Technologies

Robosoft has partnered with NITK Surathkal to develop a collaborative platform. It allows job-seeking students and organisations to connect and interact for opportunities including projects, internships, and jobs through the platform.

The proposed platform is different from the current solutions as it is built on Web 3.0 technologies. It gives the students and organizations ownership of their personal data during interactions. The platform enables the students to share their profiles and showcase their work to organizations. They can do it in the form of white papers, projects, studies, or research in and outside their chosen fields.

In turn, organisations offering jobs or internships will be able to view relevant student profiles. Students will get recommendations for jobs, projects, or internships from the platform. It will be based on their qualifications and interests determined through use of Artificial Intelligence and Machine Learning tools. The discussions between the student and the company will be private and offer peace-of-mind.

Prof. Udaykumar R Yaragatti, Former Director (In-charge), NITK Surathkal, said, ‘We believe both the student community and the corporate world will benefit from this platform. It is a secure and decentralised platform which uses blockchain in use-cases such as validating a student profile.’ The platform will be built by NITK, Dr. Sourav Kanti Addya and Dr. Mohit P. Tahiliani.

Prof. Udaykumar R Yaragatti Former, Director (In-charge), NITK Surathkal and Ravi Teja Bommireddipalli, the MD & CEO of Robosoft Technologies in frame

Prof. Udaykumar R Yaragatti, Former Director (In-charge), NITK Surathkal and Ravi Teja Bommireddipalli, MD & CEO of Robosoft Technologies in frame

We will provide support to the project through strategic advisory, multidisciplinary research, development and education in emerging technologies and applications. ‘Robosoft is thrilled to partner with NITK in this path-breaking project which solves a consumer pain point creatively through technology’ said Ravi Teja Bommireddipalli, the MD & CEO of the company. The proposed platform will be free-to-use with no membership fees to avail the services.

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News

Ravi Teja Bommireddipalli accepted into the prestigious Forbes Technology Council

Nov 16,2021 / By / No Comments

We are proud to announce that our Managing Director & CEO, Ravi Teja Bommireddipalli has recently been accepted into Forbes Technology Council, an ‘invitation-only community for world-class CIOs, CTOs, and technology executives’. A review committee approves the selection based on a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honors.

Forbes is not only a premier business publishing brand recognized the world over but ‘champions success by celebrating those who have made it, and those who aspire to make it’. It is a sought-after destination for influential leaders and entrepreneurs and curates great content.

It presents a great opportunity for Ravi to share his vast experiences and learnings in design thinking, business strategy and digital transformation, as well as to network with senior executives in this elite forum.

We congratulate Ravi and look forward to his contributions to the Forbes Technology Council.

Ravi Teja Bommireddipalli accepted into Forbes Technology Council

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News

Robosoft in now part of TechnoPro Group, Japan – a global technology solutions group

Aug 10,2021 / By / No Comments

In a landmark event in our journey, Robosoft is now part of Tokyo-headquartered TechnoPro Group, a global digital solutions enterprise. Shareholders of Robosoft Technologies announced today the signing of definitive agreement with TechnoPro Holdings, Inc. for the sale of 100% stake in the Company. In a press release, Rohith Bhat, Founder of Robosoft said, “Robosoft has had a phenomenal journey over the last two decades and has grown by leaps and bounds during this period. The partnership with Ascent Capital and Kalaari Capital heralded a strong growth era for us and I am very happy that we are handing over the reins of the Company to a global player like TechnoPro.”

TechnoPro Holdings, Inc., listed on Tokyo Stock Exchange, is a holding company of TechnoPro Group, which specializes in IT, engineering and R&D. With more than 20,000 engineers and researchers, TechnoPro Group is one of Japan’s largest technology solutions group. As an industry leader, it provides full support for technical development and R&D to 2,000 companies including major corporations, universities and research organizations.

“This transaction represents a strategic evolution for Robosoft and a unique opportunity to take our business to new heights at a time of accelerating digital adoption. Partnership with TechnoPro will provide us new opportunities to grow in Japan which is on a path of Digital Transformation while continuing to expand in our core markets of US, Europe and India through our unique “Emotional Design Thinking” approach. This is a strong validation of Robosoft’s vision and strategy and our strong track record. We will continue to innovate and drive digital transformation for our clients worldwide.” said Ravi Teja Bommireddipalli, CEO of Robosoft.

“TechnoPro is delighted to invest in Robosoft, an innovative leader in the Digital Transformation space. We are excited by Robosoft’s rapid growth, strong leadership team, expertise in emerging technologies and deeply integrated customer relationships. We look forward to a close collaboration with Robosoft in the company’s next phase of growth and see tremendous synergies between TechnoPro and Robosoft” said Takeshi Yagi, President, Representative Director and CEO, TechnoPro.

Robosoft will continue to be led by its current management team, headed by Chief Executive Officer, Ravi Teja Bommireddipalli who is also being elevated to Managing Director and CEO.

Read the full media release here.

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News

To help fight against COVID-19, Robosoft donates oxymeters and oxygen concentrators in Udupi

Jun 1,2021 / By / No Comments

The world continues to be devastated with the after-effects of the COVID-19 pandemic since the beginning of 2020. Many countries, including India are fighting an outbreak, referred to as the second wave. In many parts of India, patients are in critical need of medical oxygen as its demand outstripped supply within a short span of time.

At Udupi, our headquarters, we were happy to make small contribution by donating  1000 oxymeters and 7 oxygen concentrators to the district administration. This will help the administration in the fight against the pandemic and help save lives. These devices, with in-built temperature and SPO2 measuring capabilities, will be used by ASHA workers in their door-to-door campaigns to identify covid patients in villages.

These were distributed in the presence of Shri Raghupathi Bhat, MLA and Deputy Commissioner of Udupi. Also present were Rohith Bhat, our Chairman & MD and Sudheer Bhat, our CFO and Member of the Board, among others.

Robosoft is committed to our vision of simplifying lives. We are focusing on rural development, education, skill development, and employment-enhancing vocational skills for children, women, and the differently-abled as our key social responsibility initiatives. In late December 2019, we donated learning equipment to government-run schools in the Udupi area.

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News

Brooks Rhinehart an experienced Digital Transformation leader joins Robosoft as President and Country Head, USA

Mar 29,2021 / By / No Comments

Recently,Brooks Rhinehart, an experienced digital transformation leader joined our team as President and Country head, USA. The news was picked by many leading media outlets like – Marketwatch,Markets Insider,The Associated Press,CISION PR Newswire, to name a few.

 

With Brooks Rhinehart joining team Robosoft we are excited to explore new opportunities in the U.S. and deliver great digital experiences for our clients across the globe.

Commenting on Brook’s appointment, our CEO, Ravi Teja Bommireddipalli, said –

As a B2B2C company, our mission of ‘Simplifying lives’ will resonate well with enterprises and digital natives. In Brooks, we have the right leader who understands the customers’ business, offers a unique perspective, and pushes the envelope for digital change. His 10+ years of experience in delivering digital experiences at scale and ability to be an advisor to CXOs on their digital journey will be a great asset.

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News

Robosoft’s partnership with Huffy bikes gets appreciation from the Director of IT at United Wheels Inc

Nov 19,2020 / By / No Comments

It is always heartening when our customers acknowledge the contribution we have made to their business. We recently partnered with United Wheels Inc., a global holding company of outdoor brands including Huffy, Niner Bikes among others.

In an interview published in a leading B2B trade journal aimed at technology executives, Daniel Carlascio, Director of IT at United Wheels Inc., had this to say about us:

“We engaged a premier app development company to help us socialize the bike riding experience and more directly engage with the consumer. Robosoft’s professional team did an outstanding job managing and delivering the project.”

Huffy bikes

United Wheels Inc, saw a major surge in demand in 2020 as the COVID-19 pandemic forced people to explore stay-at-home and individual fitness regimes. With limited or no access to gyms or group activities, a lot of families and individual fitness enthusiasts turned to biking as an alternative.

Over the years, United Wheels Inc. has worked on creating a robust IT infrastructure, which helped them immensely during the current times to manage the entire supply chain during this demand surge and connect with the consumers, when most consumers are shifting to online channels over brick-and-mortar retail.

The project was initiated with UX design but later we were also entrusted with the end-to-end development of the app.

Talking about the experience of working on the Huffy project our Srinidhi Rao said:

“It was a privilege to work on the Huffy project. It was an opportunity to create an engaging user experience and simplify lives of bike enthusiasts for a much-loved brand.”

Read the full interview here.

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News

Robosoft Receives New Reviews on The Manifest, Maintains Stellar Average and Status as India’s Digital Experience Leader

Oct 6,2020 / By / No Comments

At Robosoft our vision is to simplify lives by crafting digital experiences across digital touchpoints for the experience economy. Over the years our work has received multiple awards and recognitions such as the Mobile App Development Company of the Year’ at the Amazon Mobility Awards, Top UX Design Agency 2020, Top Wearable App Developers, ranked amongst the Top 20 App Developers in the world, and as one of the Top Blockchain Developers and more.

The trust our clients place on us and the appreciation we earn for our work keeps us motivated to consistently keep doing better. Recently some of our clients reviewed us on The Manifest, the world’s leading B2B ratings and reviews platform.

The Manifest has a dedicated team that independently verifies each and every review that they conduct with verified clients from around the world. The platform includes top business experts and their advice, and is considered the gold standard for ratings and reviews for B2B service providers. We are honored to receive new reviews on the platform and maintain our status as a leader in India and a leading digital experiences partner in the US and RoW.

Here is what some of our clients have spoken about us on the platform:

We worked with United Wheels Limited, for the design and development of their app for iOS and Android for their bicycle company Huffy. The app connects local bikers to one another, shops, and trails. Our team also built the CMS and configured servers. The Manifest’s team spoke to the director of global information tech at United Wheels Limited, who praised our team’s attention to detail which helped to create a valuable product, and how the project ran smoothly and was a positive experience.

“Robosoft Technologies delivered a product with tremendous value for our company. They were helpful and detail-oriented throughout the project.” – Director of Global Information Tech for United Wheels Limited

In another recent review, the CEO of i12 WRK App, praised our work on the web and native mobile app development for the company. We designed and developed a maps-based, Google-based web app and native mobile apps for Android and iOS. This is what the client said:

“They worked hard to understand our business goals and the challenges we were seeking to address, and they were very accommodating when the scope expanded during various aspects of the project.” –  CEO of i12 WRK App

We thank our clients for the great testimonials as we renew our commitment to simplify lives of people through delightful digital experiences.

To know how we can partner with your enterprise to create delightful digital experiences for your customers. Contact us here.

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